Competition Terms and Conditions - Trentham Estate

Competition Terms and Conditions

For all Trentham Estate competition terms and conditions, please refer to the below:

1. Member Satisfaction Survey Prize Draw – October 2026

1. Acceptance

  • Entry into the competition will be deemed as acceptance of these Terms & Conditions.

2. Eligibility

  • Entry is free and open to current Trentham members who complete the Member Satisfaction Survey during the promotional period.
  • Only one entry per member will be accepted.

3. Prize

  • The prize is 2 adult and 2 child tickets to the Trentham Winter Light Trail Preview Night on Thursday 19 November 2026.
  • The prize is valid for the Winter Light Trail Preview Night on Thursday 19 November 2026 only and is non-transferable.
  • No cash alternative or substitution is available.

4. Prize Draw

  • The prize draw will take place after the survey closing date.
  • One winner will be selected at random from all eligible entries.
  • The winner will be notified via the email address associated with their membership or provided when completing the survey.

5. General

  • Trentham reserves the right to amend or withdraw this promotion at any time.
  • Personal data will be processed in accordance with Trentham’s Privacy Policy and used solely for administering the prize draw.
  • If the winner does not respond within 14 days of being contacted, Trentham reserves the right to select an alternative winner.

Trentham Halloween Surveys 2026 – Winter Light Trail Prize Draw Terms & Conditions

1. Eligibility & Entry

  • Open to individuals aged 18 or over who complete the relevant Trentham Halloween 2026 survey.
  • One entry per person. No additional purchase necessary.
  • One winner will be randomly selected from each survey, with two winners in total.
  • Trentham Estate employees, contractors and anyone professionally associated with the promotion are excluded.
  • Closing date: Monday 9 November 2026 at 11:59pm.

2. Prize Details

  • Each winner will receive a family ticket (2 adults and 2 children) to Trentham’s Winter Light Trail 2026.
  • Tickets are subject to availability.
  • Prizes are non-transferable, cannot be resold and have no cash alternative.
  • Travel and additional expenses are not included.

3. Winner Notification & Redemption

  • Winners will be notified by email within 7 days of the closing date.
  • Winners must respond within 7 days or an alternative winner may be selected.
  • Winners must provide their preferred date and session time, subject to availability.
  • Prizes must be used during Winter Light Trail 2026 and cannot be carried forward.

4. General Conditions

  • Trentham Estate reserves the right to substitute prizes of equal or greater value or amend the promotion where circumstances beyond its reasonable control make this necessary.
  • Trentham Estate’s decision is final, subject to applicable law.
  • Standard Winter Light Trail terms and conditions apply.

5. Data Protection

  • Personal information will be used to administer the prize draw and survey feedback to improve future events.
  • Marketing communications will only be sent where separately agreed.
  • Winner details may be disclosed as required by applicable promotional rules, subject to winners’ rights to object.
  • Data will be handled in accordance with our Privacy Policy.

6. Promoter

The Trentham Estate, Stone Road, Stoke-on-Trent, Staffordshire, ST4 8JG.

2. Quarterly Day Tickets Satisfaction Survey

1. Acceptance

  • Entry into the competition will be deemed as acceptance of these Terms & Conditions.

2. Eligibility

  • Entry is free and open to individuals who provide a valid email address.
  • One entry per person per survey period unless otherwise stated.

3. Prize

  • The prize is two Standard Trentham memberships.
  • The prize is valid on Standard memberships only and cannot be exchanged or upgraded.
  • No cash alternative or substitution is available.

4. Prize Draw

  • The prize draw is annual and will take place each December.
  • Winners will be selected at random from all eligible entries.
  • Winners will be notified via the email address provided.

5. General

  • Trentham reserves the right to amend or withdraw this promotion at any time.
  • Personal data will be processed in accordance with Trentham’s privacy policy and used solely for administering the competition.

Last updated: 2 November 2026.