Competition Terms and Conditions
For all Trentham Estate competition terms and conditions, please refer to the below:
1. Member Satisfaction Survey Prize Draw – October 2026
1. Acceptance
- Entry into the competition will be deemed as acceptance of these Terms & Conditions.
2. Eligibility
- Entry is free and open to current Trentham members who complete the Member Satisfaction Survey during the promotional period.
- Only one entry per member will be accepted.
3. Prize
- The prize is 2 adult and 2 child tickets to the Trentham Winter Light Trail Preview Night on Thursday 19 November 2026.
- The prize is valid for the Winter Light Trail Preview Night on Thursday 19 November 2026 only and is non-transferable.
- No cash alternative or substitution is available.
4. Prize Draw
- The prize draw will take place after the survey closing date.
- One winner will be selected at random from all eligible entries.
- The winner will be notified via the email address associated with their membership or provided when completing the survey.
5. General
- Trentham reserves the right to amend or withdraw this promotion at any time.
- Personal data will be processed in accordance with Trentham’s Privacy Policy and used solely for administering the prize draw.
- If the winner does not respond within 14 days of being contacted, Trentham reserves the right to select an alternative winner.
Trentham Halloween Surveys 2026 – Winter Light Trail Prize Draw Terms & Conditions
1. Eligibility & Entry
- Open to individuals aged 18 or over who complete the relevant Trentham Halloween 2026 survey.
- One entry per person. No additional purchase necessary.
- One winner will be randomly selected from each survey, with two winners in total.
- Trentham Estate employees, contractors and anyone professionally associated with the promotion are excluded.
- Closing date: Monday 9 November 2026 at 11:59pm.
2. Prize Details
- Each winner will receive a family ticket (2 adults and 2 children) to Trentham’s Winter Light Trail 2026.
- Tickets are subject to availability.
- Prizes are non-transferable, cannot be resold and have no cash alternative.
- Travel and additional expenses are not included.
3. Winner Notification & Redemption
- Winners will be notified by email within 7 days of the closing date.
- Winners must respond within 7 days or an alternative winner may be selected.
- Winners must provide their preferred date and session time, subject to availability.
- Prizes must be used during Winter Light Trail 2026 and cannot be carried forward.
4. General Conditions
- Trentham Estate reserves the right to substitute prizes of equal or greater value or amend the promotion where circumstances beyond its reasonable control make this necessary.
- Trentham Estate’s decision is final, subject to applicable law.
- Standard Winter Light Trail terms and conditions apply.
5. Data Protection
- Personal information will be used to administer the prize draw and survey feedback to improve future events.
- Marketing communications will only be sent where separately agreed.
- Winner details may be disclosed as required by applicable promotional rules, subject to winners’ rights to object.
- Data will be handled in accordance with our Privacy Policy.
6. Promoter
The Trentham Estate, Stone Road, Stoke-on-Trent, Staffordshire, ST4 8JG.
2. Quarterly Day Tickets Satisfaction Survey
1. Acceptance
- Entry into the competition will be deemed as acceptance of these Terms & Conditions.
2. Eligibility
- Entry is free and open to individuals who provide a valid email address.
- One entry per person per survey period unless otherwise stated.
3. Prize
- The prize is two Standard Trentham memberships.
- The prize is valid on Standard memberships only and cannot be exchanged or upgraded.
- No cash alternative or substitution is available.
4. Prize Draw
- The prize draw is annual and will take place each December.
- Winners will be selected at random from all eligible entries.
- Winners will be notified via the email address provided.
5. General
- Trentham reserves the right to amend or withdraw this promotion at any time.
- Personal data will be processed in accordance with Trentham’s privacy policy and used solely for administering the competition.
Last updated: 2 November 2026.