All tickets will be emailed to you via the email address provided at checkout.
All tickets must be bought in advance. No tickets are available to buy on the day.
We advise you arrive 10 minutes early for your slot. If you miss your allocated time slot we cannot issue…
Refunds are only available if the Grotto is forced to close for any reason. There will be an option to…
Father Christmas’ Grotto is located in the retail village in between The Works and L’Occitane. Please note that there are 2…
Trentham has a free car park with accessible, parent & child and EV & Tesla electric charging spaces available.
If you would like your baby to receive a present from Father Christmas and/or they are the only child entering…
Siblings and friends are welcome in the Grotto at the same time but all children must have a ticket before…
Each ticket includes a meet and greet with Father Christmas and his friends. Each paying child will leave the Grotto…
