Trentham Winter Light Trail Archives - Trentham Estate
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FAQ Categories: Trentham Winter Light Trail

Have a question about our brand-new Winter Light Trail?

We have gathered together our most frequently asked questions here or find out more about the illuminated trail event here and book your tickets. You can contact the team…

Can I change the date of my booking?

Please contact SeeTickets directly to transfer your booking to an alternative date (subject to availability).

What happens if there is adverse weather/a session is cancelled?

If the weather presents a hazard and a risk to safety, any decision to cancel the Winter Light Trail will…

Are dogs allowed?

Yes, the trail is dog friendly, however we ask you keep your dog on a lead and on the path…

I need to speak to someone urgently about my booking, who can I contact?

Our team are on hand to reply to enquiries Monday – Friday 10am – 6pm, if it is a weekend,…

I want to add one more person to our timeslot, but it is now sold out, what can I do?

Unfortunately this means the timeslot is now at capacity, and whilst we appreciate you’d like to go round together, we…

How will I receive my tickets?

You will receive an e-ticket. You will not receive a physical ticket for this event. Your e-ticket can be added…

What counts as a child?

For children aged 2 or under it is free of charge, however you need to obtain a free ticket when…

How much do tickets cost?

Our tickets operate on a peak/standard/off peak basis. Peak Adult: £22.50 Child: £17 Family: £65 Standard Adult: £20 Child: £15…