The Purpose

To deliver the operational hard and soft facilities and maintenance services which include cleaning and waste management throughout retail and across the wider estate.

Required Experience

• Operational experience of Waste and/or cleaning operations in a multi-use environment.
• Outstanding attention to detail, ensuring all areas are always at their highest presentation.
• Experienced in providing exceptional customer experience
• Be an absolute team player
• Act in a consistent, confident, and professional manner, hardworking and passionate about all tasks required from them.
• Good IT skills including a working knowledge of Excel and Word.
• Strong communication and interpersonal skills.
• Good working knowledge of Health & Safety regulations.
• Ability to remain calm under pressure and be able to work on your own initiative largely unsupervised.
• Capable of problem solving and ability to resolve operational issues quickly and effectively.
• Able to think outside the box and share new ideas.
• Good time keeping and flexibility to work when required.

Key Accountabilities and Duties

• To ensure all bins are emptied regularly across the estate.
• Ensure that all tenant waste bins are effectively used and put out ready for relevant collections.
• Ensure that the site, buildings, roads & pathways, play areas, signs etc. are clean, tidy and safe.
• Periodic checks are carried out and any issues correctly reported for all toilet areas within retail and gardens.
• Ensure all statutory compliance activity is completed and suitably recorded.
• Provide Health and Safety support and ensuring the site is compliant with latest health and safety legislation.
• Support the Service team with ongoing projects as needed on both retail and wider estate.
• Support the Events team in providing operational support when required.
• Maintain and deliver a programme of deep cleaning works across retail – this to include pathways, signage and facilities, bin areas and internal spaces such as gardens entrance & toilets.
• Support the management of site wastage streams, monitor, and record recycling figures.
• Support the drive towards a sustainable operation and net carbon zero goals.
• Maintain knowledge and adhere to relevant Group Policies and Procedures, Legislation and Regulations
• Develop and ensure safe working practices are always adhered to.

Qualifications/Training Required

No specific qualifications required as full training given.

Required to cover weekends and peak periods plus holidays.

Permanent and part time (up to 20 hours).

Closing date: Saturday 31 May

Candidates are advised to apply early as Trentham reserves the right to adjust the closing date if a suitable candidate is found.