Elf School FAQs

Trentham has a free car park with plenty of spaces available for you.

Children will become real Elves as they take part in Trentham’s Elf School. On arrival they will learn their Elf name and be given their Elf hat. They will then be tasked at building a toy which they can take home with them. They will receive a medal and certificate as they graduate from the school. The Elf School will run in groups of 15 and ran by two Elves.

As there are some tasks – like building a toy, that may need some extra help we would recommend children aged 3+ take part in Elf School. Adults are welcome to join in if the children need assistance.

We advise you arrive 5 minutes early for your slot. If you miss your allocated time slot we cannot issue a refund.

All tickets must be purchased in advance. No tickets will be available to purchase on the day.

All tickets will be emailed to you via the email address provided at checkout.

Elf School is located behind Bark and Co in the white marquee. Please wrap up warm!

Refunds are only available if the Elf School is forced to close for any reason. There will be an option to book on to an alternative day, subject to availability.

If you are late for your time slot we cannot offer a refund.

Yes, completely.