The Purpose

Working with and to lead the garden service team, you will coordinate the day-to-day gardens Facilities and Service workload. Ensuring highest possible standards are delivered every time.

Required Experience

• Operational experience of Waste and/or cleaning operations in a multi-use environment. (D)
• Outstanding attention to detail, ensuring all areas are always at their highest presentation. (R)
• Experienced in providing exceptional customer experience.(R)
• Be an absolute team player and leader.(R)
• Act in a consistent, confident, and professional manner, hardworking and passionate about all tasks required from them.(R)
• Good IT skills including a working knowledge of Excel and word. (D)
• Strong communication and interpersonal skills. (R)
• Strong working knowledge of Health & Safety regulations. ®
• Experience in managing a workload to a time scale.
• Ability to remain calm under pressure and to have a proactive way of working.
• Able to think outside the box and share new ideas
• Knowledge of landscape, groundskeeping or caretaker would be desirable.

Main Accountabilities and Duties:

• Working with and leading the team, you will support the coordination of the day-to-day Facilities and Service workload.
• Deliver a programme of cleaning and caretaking across the gardens including bins, benches, signs, toilets, pathways etc. ensuring the highest possible presentation standards of the site
• Ensure that all waste bins are effectively used and put out and returned for collections.
• Periodic checks are carried out, stocks maintained and any issues correctly reported for all toilet areas within retail and gardens.
• Co-ordinating planned, preventative and reactive maintenance and repairs
• Ensure all statutory compliance activity is completed and suitably recorded.
• Support the Service team with ongoing projects as needed.
• Support planned event diary with event build, delivery of and breakdowns.
• To support Service Manager in their absence with Retail & Garden Service Team
• Maintain and deliver a programme of deep cleaning works across the garden – this to include pathways, bin areas, play areas and toilets.
• Provide Health and Safety support and ensuring the site is compliant with latest health and safety legislation
• To monitor and complete compliance checks
• To plan and deliver infrastructure projects and remedials works
• Coordinate and support the delivery of cleaning and waste services across the site
• To support, deliver and lead on routine maintenance tasks across the estate when asked.
• Support the drive towards a sustainable operation and net carbon zero goals
• Maintain knowledge and adhere to relevant Group Policies and Procedures, Legislation and Regulations
• Develop and ensure safe working practices are always adhered to.

To apply, please send your CV and cover letter to HR@trentham.co.uk

Closing date: Friday 13 March